The Elephant in the Boardroom: How Leaders Use and Manage Conflict to Reach Greater Levels of Success, by Edgar Papke
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The Elephant in the Boardroom: How Leaders Use and Manage Conflict to Reach Greater Levels of Success, by Edgar Papke
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"When leaders fail to confront conflict, they become the 'biggest elephant' in the room."In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict.Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that leaders have with conflict, and offers the know-how needed to use conflict as the engine of innovation and creativity. As a result, you will learn how to act courageously and be better equipped to lead and win in today's complex and turbulent world.The Elephant in the Boardroom will help you:
- Amazon Sales Rank: #406676 in Books
- Published on: 2015-10-19
- Original language: English
- Number of items: 1
- Dimensions: 8.90" h x .50" w x 5.90" l, .0 pounds
- Binding: Paperback
- 224 pages
Review "If you want an organization that owns teamwork and drives true innovation--this book is required reading. In typical Papke fashion, Edgar brings the deepest ideas to the surface in a pure, readable, easy-to-use fashion. The Elephant in the Boardroom is one of the most powerful books you will find on leadership."--Dan Barnett, global speaker/consultant on "Make or Break Execution""It's not just enough to be a good leader--we must face change, complexity, and conflict with strength and wisdom. Papke's perceptive guide will lead you through conflict to the innovation that will follow. No book prepares you better!"--Marshall Goldsmith, author of the #1 New York Times best-selling Triggers and global best-sellers MOJO and What Got You Here Won't Get You There
About the Author Edgar Papke is a student and teacher of leadership and the human art of business. He coaches and consults with leaders and their teams in a wide range of industries and institutions. Edgar is a globally recognized, award-winning speaker and author known for his authenticity and innovative approach. He is the author of True Alignment: Linking Company Culture to Customer Needs for Extraordinary Results, and has written extensively about conflict management and resolution. He has degrees in organizational psychology, international business administration, and the culinary arts. Edgar resides in Louisville, Colorado.
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Most helpful customer reviews
1 of 1 people found the following review helpful. Edgar takes us through a wonderful exploration of the power and importance of consciousness in ... By Cbatten Edgar clearly articulates the impact of human behavior on an organization. While the book speaks to the role of the leader it is applicable to any person wanting to participate in a culture evolution. The hardest truth is that it starts with our own awareness and capacity to understand the impact of our own behavior in the workplace. Edgar takes us through a wonderful exploration of the power and importance of consciousness in the change or transformation setting. My advice is read Part 2 then Part 3 which are more HOW and conclude with the slightly more WHY orientation of Part 1.
0 of 0 people found the following review helpful. EDGAR PAPKE DOES IT AGAIN: Drilling Deep into Bedrock Leadership Issues By Doug Gertner, Ph.D. "Show me a leader who fails to confront conflict, and I'll show you the 'biggest elephant' in the room." With this starting premise, Edgar Papke follows his seminal first book, True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results, by drilling deep into the bedrock issues and solutions to the greatest leadership challenge of this and any time. "The lack of constructive conflict management..." Papke contends "undermines [the] ability to lead effectively." And with his vast executive coaching and organizational knowledge and experience, Papke offers authentic case studies and tested tools to identify, manage, and resolve disagreement in any form, at any level, and for a positive outcome. As with all of his work, we are reminded that "it's all about relationships." Indeed, this foundational concept carries forward Papke's signature approach to the 'human art of business,' with key insights and strategies for knowing oneself as the first step to addressing a conflict situation. Leaders - and that includes all of us - must begin with intention, and resist "the lure of avoidance," to create a shared understanding and establish and test commitments to resolve any difference. This book has made a difference in my practice and I commend it to readers without reservation.
2 of 3 people found the following review helpful. How and why great leaders embrace conflict as an opportunity rather than view it as a peril By Robert Morris In a previously published book, True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results, Edgar Papke offers a measurable and observable approach to achieving and then sustaining alignment of customer needs with an organization's leadership, culture, and brand intention. This is indeed a major challenge to business leaders.Papke agrees: "To confront this challenge, leaders need a systemic framework for understanding, assessing, and creating alignment. They and their teams and organizations require an approach that cuts through the complexity and eliminates the noise from multiple priorities, numerous initiatives, and the confusion of choices and options; an approach that provides a clear and simple roadmap to success." I agree with all that except the word "simple." If the process really were simple, there would be no need for this book, or for any of the other 3,623 books on business alignment that Amazon now offers for sale.Contrary to what some people may think, conflict is not necessarily undesirable. Throughout history, great leaders have created situations in which conflict in the form of principled dissent is needed to find the right solution to an especially serious problem, to find the right answer to an especially important question. This is probably what Papke has in mind in The Elephant in the Room when observing, "Regardless of which approach to leadership you may subscribe to, the primary challenge to becoming a great leader is to confront and constructively manage the conflict that is at the heart of how our institutions, organizations, and teams function; conflict that is the result of the innate desire of human beings to compete and fulfill our wants and needs, and that reveals differing views, values, beliefs, and ideas; conflict that also too easily manifests into dysfunctional, unproductive, and destructive behavior" when there is an absence of effective leadership to prevent that behavior.These are among the several dozen passages of greatest interest and value to me in Chapters 1-10, also listed to suggest the scope of Papke’s coverage:o Creating Change (Pages 29-31)o Confronting Conflict (31-34)o Stepping Into Reality (36-37)o Is It Always About Winning? (49-52)o The Source of Innovation and Creativity (52-54)o The Highest Level of Responsibility (57-60)o Dysfunctions That Are Common "Elephants" (65-69)o Linking Conflict to Innovation (74-77)o Cultures Follow Leaders (77-81)o Every Culture Has Its Way (84-87)o The Competitive Advantage of Listening (88-90)o The Confidence to Lead (98-100)o Self-Invention (107-114)o The Ultimate Skill (121-122)o The Four Beliefs (122-126)o The Power of Choice (126-127)Here are Papke's concluding remarks and they speak for me as well: "The world is yearning for greater trust in its leaders. From top to bottom, and all across our organizations, communities, and businesses, there is a hunger for leaders with integrity and courage. I hope that through my work you will become more intimate with your unique relationship to conflict and how to build the trust that others look for. By becoming more intimate with your relationship to conflict and by developing the capabilities to more effectively and constructively manage life's conflicts, I believe you will succeed in learning how to be a leader and will accomplish the fulfillment you deserve. Rather than finding yourself in the role of the elephant, you will become the truly great leader you intend to be."The value of the material, insights, and counsel that Edgar Papke provides is incalculable. The key to resolving a conflict is to approach it as an opportunity rather than as a peril. Those who read this book will be much better prepared to do that when resolving conflicts, forging a consensus, and alleviating tensions more quickly and more thoroughly than they otherwise could.All organizations need effective leadership at all levels and in all areas of the given enterprise. They are stewards and viewed as authentic, guided by what Jim O'Toole characterizes as a "moral compass" and by what Bill George characterizes as their "True North." They see themselves as being what Robert Greenleaf calls servant leaders. It is no coincidence that most of the companies annually ranked among those that are most highly admired and best to work for are also annually ranked among those that are most profitable and have the greatest cap value in their industry. They have developed such leadership because they know that, with all due respect to vision, presence, and emotional intelligence, they also need leaders whose skills and temperament enable them to leverage conflict whenever and wherever it occurs.
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